Our Guarantee & Warranty - Vance Gate Repair Fort Worth

The Vance Gate Repair Fort Worth Guarantee

We stand behind every gate we touch in Fort Worth, and we put that promise in writing before a single tool comes off the truck. Since 2014, Adrian Vance and our team have repaired and installed more than 22,000 gates across the area, and every one of those jobs ended the same way: a written price agreed to upfront, a photo record of exactly what was found and fixed, and a 365-Day Done Right Promise covering the completed work. If the repair isn’t right within a full year, we come back and make it right at no additional charge. No argument, no fine print, no expiration date inside that window. That’s the whole guarantee.

What’s Covered

• Workmanship on every repair. Every adjustment, replacement, weld, and wiring fix we perform is backed by the 365-Day Done Right Promise. If it fails inside a year because of how we installed or set it, we fix it free.
• Parts we supply and install. When we bring a part to your property, the part number goes in your written record. If that part is defective from the manufacturer, we handle the replacement and the labor to put the new one in.
• Cleanup before we leave. The gate area is left the way we found it: no cutoff bolts, no wire scraps, no grease smears on the brick or stone. If we made the mess, it’s gone before the invoice is handed over.
• On-time arrival with a name and a face. Before the technician arrives, you get their name and photo. Background-checked, uniformed, and dispatched to your specific gate, not a generic service zone.
• Honest pricing in writing. Under Clause 1 of The Haven Standard, the flat price is written down and handed to you before any work begins. No “call for a quote” runaround, no surprise invoice at the end.
• Documented photo record on every visit. Under Clause 4, every job includes a photo log of what was found, what was adjusted, and what was installed, left with you and filed in our job record.

Our Satisfaction Promise

If something about the finished job doesn’t sit right with you, call us. A live person answers the phone 24 hours a day, seven days a week, not a voicemail loop. Tell us what’s wrong. We’ll send a technician back to look at it. If it’s a workmanship issue inside the one-year window, the fix costs you nothing under the 365-Day Done Right Promise. If it’s something else, like a part that failed in a way we didn’t anticipate, we’ll still review it and give you a straight answer on what we can do. We’d rather make it right than leave a Fort Worth homeowner with a gate they don’t trust. Adrian Vance built this company on commercial access-control documentation habits, and that means we can pull the job record, see exactly what was done, and address the problem without starting from zero. You won’t have to re-explain the gate’s history to a stranger who’s never seen it.

Before

After

Licensed & Insured Backing

Every guarantee is only as strong as the company standing behind it, which is why we carry the credentials to back up the paperwork. Vance Gate Repair Fort Worth is independently owned and operated, licensed, insured, and bonded. We don’t trade on a franchise name or a marketing budget. We trade on the fact that when our technician leaves your property, there’s a written record of the price, the parts, the adjustments, and the labor, filed with our company and handed to you. Licensed and insured means the warranty isn’t just a promise; it’s backed by a company that carries real accountability for the work. If something goes wrong, you have a documented job history and a licensed contractor to hold to it. No excuses, no disappearing act, no “that was the other guy.”

Written by Adrian Vance, Owner at Vance Gate Repair Fort Worth, serving Fort Worth since 2014.